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Support

We are here to help.

The fastest way to reach us is by email. We read every message and usually reply within 2 business days.

✉  support@atpace.app

Before you write

A few things are faster to do yourself, right inside the app:

  • Change your goals, equipment, training days or coach — Profile tab.
  • Manage or cancel your subscription — your App Store / Google Play account settings (also reachable from Profile → Manage subscription).
  • Delete your account and data — Profile → Delete my account, or use the account deletion page.

What we can help with

  • Account & sign-in — trouble logging in with email, Google or Apple.
  • Billing — subscription not unlocking Pro, refunds (handled by the store), price questions.
  • Bugs — something not working? Tell us your device, app version (Profile, bottom) and what happened.
  • Feedback — feature ideas and anything else. We genuinely read it.

Helpful links

Privacy Policy · Terms of Use & Sale · Delete account

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